We are a locally owned and operated business, which means we care about our community. We are proud to provide exceptional lawn maintenance services and landscape maintenance to our neighbors and neighboring communities. Providing excellent and professional lawn care in Austin, San Antonio, Dallas, Fort Worth and surrounding cities is what you would help us do when you join the Just Right Lawns team.
Our Mission
Just Right Lawns exists to improve the lives of our customers and employees. The experience of Just Right Lawns should leave an employee happy, proud, and loving their work, and a customer happy, proud, and loving their yard.
Our Core Values:
- Quality
- Teamwork
- Leadership
- Integrity
What We Offer
- Health, Dental, Vision & Life Insurance
- Paid Time Off (PTO)
- Weekly pay
- Company lunches
- Employee and family gatherings
- Team building activities
- Company picnics + end-of-year celebrations
- Paid training and development opportunities
- Some Paid Holidays
- Employee discount
- Smart Dollar Program. 1st Step is paid for by JRL. (Dave Ramsey)
What We Look For During an Interview
- Previous customer service experience required
- Previous scheduling and/or call center experience preferred
- Being bilingual in Spanish is a plus
- Ability to communicate well, using excellent interpersonal and communication skills
- Excellent written communication skills, including spelling and punctuation
- High proficiency with emailing, instant messaging, and using various electronic devices and applications for effective communication/information sharing
- Must be able to type at least 30 WPM, be proficient in 10-key, and use phone systems
- Ability to organize and prioritize multiple tasks in a fast-paced environment
- Must be able to adapt quickly in an ever-changing, fast-paced environment
- Ability to be confident and decisive while demonstrating effective judgment in a wide variety of constantly changing scenarios
- Excellent team players who will be happy in a family-type environment
Customer Service Representative
We’re seeking a friendly, detail-oriented Customer Service Representative to join our team. This role is focused on delivering outstanding service to our customers — no cold calling required. You’ll handle incoming and outgoing calls, schedule services, and support our field team to ensure every customer receives the best possible experience.
- Answer incoming phone calls; place outgoing calls and follow up on customer questions via phone and email (no cold calling expected)
- Provide excellent service by explaining the features and advantages of available services
- Enter customer information into the system and schedule service
- Perform daily tasks such as processing payments and other tasks as assigned
- Investigate damage claims and research customer complaints
- Serve as a liaison between team members in the field and customers
- Maintain a professional attitude and image for all customers
- Minimum 2 years of Customer Service or Sales experience in a Call Center environment (must have recent Call Center experience)
- Basic reading, writing, and arithmetic skills
- Excellent professional verbal/written communication and interpersonal skills
- Computer savvy
- Flexibility and ability to quickly adapt to change
- Self-motivated, positive attitude, and ability to multitask
- Willing to work in a team environment
- Strong organizational skills
- Access to reliable transportation
- Some marketing experience
- Proficient in Microsoft Word, Excel, and Google Docs
- Ability to understand, speak, read, and write in both English and Spanish (preferred)
Hours
- Full-Time (Benefits Available): 40 hours per week, Monday–Friday
- Part-Time: 5-hour shifts, Monday–Friday, with an occasional Saturday as needed